How do I sign up for a subscription?
Simply go to the product page for any product you would like to subscribe to and select the option for Subscribe & Save before you add to cart. You can add as many subscription items to your cart as you want.
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Subscriptions
Can I add a discount code to a subscription order?
No, unfortunately, discount codes cannot be used on subscription items. If you have a one time only item(s) in your cart with your subscription item, the discount code will apply to the one-time item(s) only. This includes Me&Medik8 discount codes.
Can I have multiple products on a subscription?
Yes, you can add as many products as you would like to your subscription.
How can I change my subscription? Can I skip a shipment?
Click below to take you to your account portal. https://us.medik8.com/account/login. Here you can swap the items that you receive in your subscription, reschedule a shipment, skip a shipment and update your billing/shipping information directly.
How do I cancel my subscription?
You can cancel your subscription directly in your account section click here https://us.medik8.com/account/login. Here you can swap the items that you receive in your subscription, reschedule a shipment, skip a shipment and update your billing/shippi
I cancelled my subscription but still received my order. Why is that?
You may have cancelled your subscription after it was already processed and shipped. If you don't believe this was the case, please reach out out Customer Care team. You can check the status of all your subscriptions in your account portal.https://us
What if my address changed?
Need to make changes to your address? You can always update your address through your account with us. You will need to be sure you have created an account online here https://us.medik8.com/account/login. Once you have an account, you'll have easy ac
When will my subscription be delivered?
You will receive an email confirmation 5 days prior to your subscription order being processed. Once your subscription order is processed, you will receive an order confirmation followed by tracking information once it ships.