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Medik8 US Help Centre

<p><style type="text/css" id="isPasted"></style></p><p>You can cancel your subscription directly in your account section click here <a href="https://us.medik8.com/account/login">https://us.medik8.com/account/login</a></p><p>Here you can swap the items that you receive in your subscription, reschedule a shipment, skip a shipment and update your billing/shipping information directly.</p>

You can cancel your subscription directly in your account section click here https://us.medik8.com/account/login. Here you can swap the items that you receive in your subscription, reschedule a shipment, skip a shipment and update your billing/shippi

How do I cancel my subscription?

Subscriptions

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What items cannot be shipped to Canada?

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I have a problem with my delivery

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Returns & Refunds

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Which regime should I try?

Which Crystal Retinal Strength should I start with?

How do I layer my Medik8 serums?

Can I use Medik8 products during pregnancy or when nursing?

Do you test on animals?

Are Medik8 products vegan-friendly?

Are Medik8 products fragranced?

What is Medik8’s approach to sustainability?

Do you have samples I can try?

My pump is not working

I suffer with Rosacea/Acne/Psoriasis which product should I use?

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What is the difference between Crystal Retinal and R-Retinoate?

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Can you convert my voucher back to points?

My rewards voucher is not working at checkout

Me&Medik8 Rewards

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My discount code is not working

I forgot to apply my welcome code

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How can I change my subscription? Can I skip a shipment?

I cancelled my subscription but still received my order. Why is that?

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When will my subscription be delivered?

Which payment methods do you accept?

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How do I cancel my subscription?Updated a year ago