Shipping & Delivery
How long does shipping take?
We ask that you allow:. Standard shipping: 8-10 working days. Express Shipping: 2 business day delivery if placed before 1pm local time. Note: if your order is placed after 1pm local time, your order will be fulfilled the next day and delivery within
Where do you ship to?
We ship across all states within the US, including PO Boxes. For military and Diplomatic mail please see instructions here: Military & Diplomatic mail
How much does shipping cost?
Standard delivery to the US is $10 USD, or FREE on orders above $60. Excluding taxes, shipping and any discount. Express Shipping delivery in the US is $15 flat rate. Orders over $200 USD will require signature upon delivery. If you are a Crystal Plu
How can I track my order?
You'll receive an email with tracking details once your order is dispatched. You can also track your order by clicking here Track Order. Please allow extra time for dispatch during busy periods.
Do you require a signature?
To ensure the safe and secure arrival of your order, a signature is required for all orders valued at $200 USD or more.
I have a problem with my delivery
If your tracking shows that your order has been delivered but it’s not with you, please first check your usual delivery locations and ask around with family or neighbors.If the package is still not found, please contact the carrier for proof of deliv
Military & Diplomatic Mail
Please note that if you are shipping an order to an APO/FPO/DPO address that you need to include the recipient's name, rank, and unit, and the APO/FPO/DPO address with the 9-digit ZIP Code™. These addresses are excluded from Express shipping.Always i