What items cannot be shipped to Canada?Updated 12 days ago
As of 28th February 2025, Health Canada has restricted retinal concentrations above 0.05% in facial products as a precautionary measure against the theoretical risk of vitamin A toxicity.
This means we are unable to ship the following products to Canada.
- Crystal Retinal 6
- Crystal Retinal 10
- Crystal Retinal 20
- Crystal Retinal 24
- Crystal Retinal Ceramide Eye 6
- Crystal Retinal Ceramide Eye 10
- R-Retinoate® Ultimate Night
- R-Retinoate® Day & Night
- R-Retinoate® Day & Night Eye Serum
- Advanced Day Ultimate Protect
The decisions of the Canadian regulators are based on highly conservative estimates that equate retinal to prescription retinoic acid, overestimating its actual impact. In reality, retinal is metabolized differently, and there is no direct evidence of systemic harm from topical use.
Hence please rest assured that Crystal Retinal 6-24, Crystal Retinal Ceramide Eye 6-10, and our R-Retinoate® Collection are safe when used as directed, therefore you may continue to use Crystal Retinal products you have previously purchased from Medik8.
Your safety is our priority, and we remain committed to advocating for effective, science-backed skincare while complying with regulations.
If you are looking for alternatives for your regime, we would recommend pairing Crystal Retinal 3 with additional booster products: Liquid Peptides Advanced Face Serum to target visible wrinkles, Advanced Night Ceramide to visibly firm and nourish the skin and of course vitamin C such as C-Tetra Luxe in the morning visibly for brightener, smoother skin.