Need help with one of our products?Updated a month ago

Your skin's comfort and confidence are our top priority.  If something doesn't feel quite right while using one of our products, we're here to help.

To support you in the best way possible, we kindly ask that you contact us here with a few key details to help us understand your experience and provide the most appropriate guidance.

When you get in touch, please include the following -

• The product(s) you’ve used

• How and when you applied it

• A description of what you’ve experienced

• Photos, if you feel comfortable sharing

• Whether you’ve used the product before or if this was your first time

Once we’ve received your message, a member of our team will be in touch as soon as possible.

In the meantime, if your skin feels uncomfortable, we recommend pausing use of the product as a precaution.

Thank you for reaching out, we're here to support you.