Payments & My Account

Which payment methods do you accept?

We accept all major credit cards, Afterpay, Shop Pay, Paypal and Google Pay. You'll be able to select your preferred payment method at checkout.

How do I unsubscribe or delete my account?

To unsubscribe from our newsletter, open any Medik8 email, scroll to the bottom, and click the unsubscribe link. To resubscribe, visit our website and sign up again via the footer.For account deletion or the right to be forgotten, email us your full

How do I unsubscribe from SMS text messages?

To unsubscribe from SMS text messages, just click the link provided in the message.

How do I reset my password?

To reset your password, click the account icon at the top right of the website. Under "Customer login," select "Forgot your password?" My Account. You'll receive a link with instructions at your registered email address. If you don't see it, check y

Do I need an account to place an order?

You can checkout with an account or checkout as a guest. We always recommend creating an account as you'll benefit from express checkout, saved wishlists, view & track orders plus see your full order history. If signed up to our newsletter emails you

How do I change my account details?

To edit your account details you can do this by logging in to your account located at the top right of the home page

Can I use Afterpay with my subscription order?

Afterpay cannot be used in conjunction with subscription orders. We recommend selecting an alternative method.