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Medik8 US Help Center

<div data-block="true" data-editor="dq1bv" data-offset-key="4u8i8-0-0" id="isPasted"><div data-block="true" data-editor="5qro" data-offset-key="3rikl-0-0" id="isPasted"><div data-offset-key="3rikl-0-0"><span data-offset-key="3rikl-0-0"><span data-text="true" style="font-size: 16px;">During our our Labor <span style="text-decoration:none;" id="isPasted">Day Sale</span>, we anticipate dispatch times will take a little longer than usual due to the high volume orders during this promotional period.&#xA0;</span></span></div></div><div data-block="true" data-editor="5qro" data-offset-key="6jd4l-0-0"><div data-offset-key="6jd4l-0-0"><span data-offset-key="6jd4l-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="5qro" data-offset-key="209du-0-0"><div data-offset-key="209du-0-0"><span data-offset-key="209du-0-0"><span data-text="true" style="font-size: 16px;">Please note once shipped carrier networks will also be busier and there may be delays outside of our control, but we will do everything we can to ensure that your products arrive to you in a timely manner.</span></span></div></div><div data-block="true" data-editor="5qro" data-offset-key="9btnn-0-0"><div data-offset-key="9btnn-0-0"><span data-offset-key="9btnn-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="5qro" data-offset-key="cuaja-0-0"><div data-offset-key="cuaja-0-0"><span data-offset-key="cuaja-0-0"><span data-text="true" style="font-size: 16px;">You&apos;ll receive a shipping notification with tracking information once ready.</span></span></div><p><br></p></div></div><div data-block="true" data-editor="dq1bv" data-offset-key="4pb0e-0-0"><br></div>

During our our Friends & Family Sale, we anticipate dispatch times will take a little longer than usual due to the high volume orders during this promotional period. 

Please note once shipped carrier networks will also be busier and there may be del

My order has not been dispatched

Labor Day Sale

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Which Crystal Retinal Strength should I start with?

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Can I use Medik8 products during pregnancy or when nursing?

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Are Medik8 products vegan-friendly?

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My pump is not working

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Why is my discount code not working?

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I placed my order before the sale, can you apply the discount?

My order has not been dispatchedUpdated 2 months ago