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Medik8 US Help Centre

<div data-block="true" data-editor="6g83r" data-offset-key="eatd6-0-0" id="isPasted"><p id="isPasted"><span data-sheets-root="1">Once points are redeemed for a voucher, unfortunately, they cannot be converted back. However, vouchers remain valid for future orders and can be used after promotions.<br><br>To view and use your vouchers, visit My Medik8 Rewards under &#x201C;Your Available Rewards.&#x201D; Vouchers are valid for 6 months. Please contact customer care for more assistance.&#xA0;</span></p><p><br></p></div><div data-block="true" data-editor="6g83r" data-offset-key="2v29p-0-0"><br></div>

Once points are redeemed for a voucher, unfortunately, they cannot be converted back. However, vouchers remain valid for future orders and can be used after promotions.To view and use your vouchers, visit My Medik8 Rewards under “Your Available Rewar

Can you convert my voucher back to points?

Me&Medik8 Rewards

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Returns & Refunds

How can I get skincare advice tailored to me?

Which regime should I try?

Which Crystal Retinal Strength should I start with?

How do I layer my Medik8 serums?

Can I use Medik8 products during pregnancy or when nursing?

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What is Medik8’s approach to sustainability?

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My pump is not working

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Can I use my discount codes with any other promotion?

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My rewards voucher is not working at checkout

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I cancelled my subscription but still received my order. Why is that?

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Can you convert my voucher back to points?Updated a day ago